Sending product images, catalogs, PDFs, and videos via WhatsApp is essential for Pakistani businesses. But managing hundreds of media files is messy. Wavvy's file manager keeps everything organized and accessible.
Why File Management Matters
You have 200 product images, 15 catalog PDFs, 30 promotional videos, and 50 banner images. When a customer asks for a specific product image, you need to find it fast. When setting up auto-replies with media, you need organized files. Without a proper file manager, you're searching through chaos.
Wavvy's File Manager
Go to File Manager in your Wavvy dashboard. Upload images, videos, documents, and PDFs. Everything is stored securely on the server with protected access — only authenticated users can view uploads.
Upload supports all common formats: JPG, PNG, WebP, MP4, PDF, DOC, XLS. The system automatically optimizes images using Sharp for faster loading and smaller file sizes.
Using Media in Auto-Replies
When creating auto-reply rules, you can attach media files. Customer types "catalog" → they get your PDF catalog instantly. Types "new arrivals" → they get your latest product photos. This is powerful for e-commerce — customers see products immediately without waiting.
Media in Campaigns
Bulk campaigns aren't limited to text. Attach images, videos, or documents to your campaign messages. Eid sale poster? Attach the image. New collection launched? Send a video. Price list updated? Attach the PDF. Visual messages get 3x more engagement than text-only.
Storage Limits
Storage is allocated per plan. Free plan includes basic storage, paid plans include more. You can see your storage usage in the dashboard. Keep your files organized — delete old promotional materials you no longer need. Upload new assets as your business grows.
Pro Tip
Compress images before uploading. A 5MB product photo and a 500KB optimized version look the same on WhatsApp. Smaller files = faster sending, less storage used, better customer experience.
A picture is worth a thousand words — especially on WhatsApp. Keep your media organized, use it in auto-replies and campaigns, and give your customers a visual experience. File Manager makes it easy.