Want your systems to react instantly when something happens on WhatsApp? Webhooks are the answer. Receive real-time notifications when messages arrive, statuses change, or couriers update.
What Are Webhooks?
Instead of constantly checking "has anything happened?", webhooks push notifications TO you. Think of it like this: polling is checking your mailbox every 5 minutes. Webhooks are having the postman ring your doorbell when a letter arrives.
Wavvy sends webhook events to your URL whenever something important happens. You receive the data and process it however you want — save to database, trigger another action, send an email, update your CRM.
Courier Webhooks
Courier services like Leopards, PostEx, and BlueEx send status updates to Wavvy via webhooks. When a package is picked up, in transit, out for delivery, or delivered — the courier's system sends an update to Wavvy. Wavvy processes it and sends the customer a WhatsApp notification automatically.
This is how the courier tracking automation works behind the scenes. No polling, no manual checks. Pure real-time automation.
Setting Up Your Own Webhooks
If you're a developer and want to receive events from Wavvy in your own system, you can set up a webhook endpoint. Create a URL on your server that accepts POST requests. Register it in Wavvy. Whenever a relevant event occurs, Wavvy sends JSON data to your URL.
Use Cases for Webhooks
- CRM Integration: New WhatsApp message → Create/update lead in CRM
- Order Processing: Courier status "delivered" → Mark order complete in your system
- Notification System: New message → Push notification to your team
- Analytics: Track message events → Build custom dashboards
Developer Tip
Always respond with HTTP 200 to webhook requests immediately, then process the data asynchronously. If your endpoint takes too long to respond, the webhook sender may retry and you'll get duplicate events.
Webhooks transform Wavvy from a messaging tool into a real-time automation engine. Connect your systems, react to events instantly, and build workflows that run without human intervention. The possibilities are limited only by your imagination.